Effective Date: June 13, 2026
Company Legal Name: SERVICE 1 2022 INC.
Website: https://service1northbay.ca
1. Introduction
Service 1 2022 Inc. (operating as Service 1 Traction) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, https://service1northbay.ca.
By using this site, you consent to the practices described in this policy. If you do not agree with any part of this policy, please do not use our website.
2. Information We Collect
a) Information You Provide Directly
When you contact us through our website, request a quote, or submit an inquiry, we may collect:
- Your name
- Phone number
- Email address
- Details about your parts, hydraulic, or exhaust inquiry
b) Information Collected Automatically
When you visit our website, we automatically collect certain technical data through cookies, analytics tools, and server logs, including:
- IP address and approximate location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on site
- Referrer URLs and click behavior
3. How We Use Your Information
We may use the information collected to:
- Respond to parts inquiries, quote requests, and service questions
- Improve website content, performance, and user experience
- Analyze website traffic and visitor behaviour through Google Analytics
- Measure the effectiveness of our Google Ads campaigns through conversion tracking
- Fulfill legal or regulatory obligations
- Prevent fraudulent or unauthorized activity
We do not sell, rent, or trade your personal information to third parties.
4. Cookies and Tracking Technologies
a) What Are Cookies?
Cookies are small data files placed on your device when you visit a website. They help us understand how visitors use our site and measure the effectiveness of our advertising.
b) Types of Cookies We Use
Essential Cookies — Required for core website functionality. The site may not work correctly without these.
Analytics Cookies — Placed by Google Analytics to help us understand visitor behavior, traffic sources, and page performance. Data collected is aggregated and anonymous.
Advertising & Conversion Cookies — Placed by Google Ads to track conversions from our advertising campaigns. This includes tracking when a visitor calls us directly after clicking an ad, submits a contact form, or visits a key page after clicking through from a Google search ad. This data helps us measure which ads are working and improve our campaigns.
Preference Cookies — Remember your settings and preferences across visits.
b) Managing Cookies
You can adjust your browser settings to refuse or delete cookies at any time. However, disabling cookies may affect the functionality of certain parts of this website. For more information on managing cookies, visit your browser’s help documentation.
5. Third-Party Services
We use the following third-party services that may collect data about your visit:
- Google Analytics — Tracks website traffic and visitor behavior. View Google’s privacy policy at policies.google.com/privacy.
- Google Ads — Tracks ad conversions including calls and form submissions. View Google’s privacy policy at policies.google.com/privacy.
- Website Hosting — Our website is hosted on secure servers with SSL encryption.
These third parties have their own privacy policies governing how they use the data they collect. We are not responsible for their practices.
6. How We Protect Your Information
We take reasonable technical and organizational steps to protect your personal information, including:
- SSL encryption on all pages of the website
- Access controls limiting who can view collected data
- Secure hosting environments
No method of data transmission over the internet is completely secure. While we take every reasonable precaution, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or to comply with applicable legal obligations. Contact form submissions are retained for a reasonable period to allow us to follow up on inquiries. Analytics and advertising data is subject to the retention policies of Google Analytics and Google Ads respectively.
8. Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third parties only in the following circumstances:
- With service providers who assist in operating our website (hosting, security, analytics)
- With Google, for the purposes of analytics and advertising measurement as described in Section 4
- When required by law or in response to a valid legal request
- To protect the rights, property, or safety of Service 1 2022 Inc., its customers, or the public
9. Your Rights Under Canadian Privacy Law
As a Canadian business, we are governed by the Personal Information Protection and Electronic Documents Act (PIPEDA). Under PIPEDA, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent to the collection or use of your personal information (subject to legal or contractual restrictions)
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
To exercise any of these rights, please contact us using the information in Section 11.
10. Third-Party Links
Our website may contain links to third-party websites, including social media platforms such as Facebook and Instagram. We are not responsible for the privacy practices or content of those sites. Visiting third-party links is at your own discretion and subject to their own privacy policies.
11. Contact Information
For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:
Service 1 2022 Inc. (operating as Service 1 Traction)
400 Kirkpatrick Street, Unit D
North Bay, ON, P1B 8G5
Phone: 705-497-0404
Email: josh@allhd.ca
Website: service1northbay.ca
We will respond to privacy-related inquiries within a reasonable timeframe.
12. Children’s Privacy
This website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted personal data through our website, please contact us and we will delete it promptly.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.
We recommend reviewing this page periodically to stay informed of how we protect your information.
15. Related Policies
Your use of this website is also subject to our Terms and Conditions, available at service1northbay.ca/terms-and-conditions/, which outline additional legal terms governing your use of the site.